Before you write
What to include in your email.
You don't need a finished specification. A few clear paragraphs are enough to start a useful conversation.
- 01
Context
Who you are, your organisation, and who will use the software.
- 02
The problem
What isn't working today, or what you want to make possible.
- 03
Current situation
Existing systems, tools or code involved, if any.
- 04
Goals
What a successful outcome would look like for you.
- 05
Constraints
Important deadlines, budget range, technical or regulatory requirements.
- 06
Materials
Any documents, sketches or examples that help explain the idea.
Initial discussions
How a first conversation works.
- 1
Your email
You describe the project or question in your own words.
- 2
Clarifying questions
We reply with questions to understand the context, users and constraints more precisely.
- 3
Discussion
If useful, we arrange a conversation to explore goals, options and risks together. There is no obligation at this stage.
- 4
Proposal
When the direction is clear, we prepare a written outline of scope, approach and deliverables for you to review.